FAQs

PRIOR TO APPOINTMENT

1. Do not arrive to your appointment wearing any moisturizers or oils on your face.
2. Do not arrive to your appointment wearing any eye makeup, especially mascara.
3. Do not curl your natural eyelashes the day of your appointment.

4. You cannot get your lashes wet for at least 12 hours, so it is recommended that you shower / work out / sauna PRIOR to your appointment.

AFTERCARE

For the first 12 – 24 hours and for long term care of your lashes, please:
1. Do not get your lashes wet.
2. Do not pick or pull on your lashes.
3. Gently cleanse your lashes using Smilelash's lash cleanser.
4. Brush your lashes daily to keep them from being tangled.
5. Do not sleep on your face. (You will experience more lash loss on the side you sleep on more.)
6. Avoid oily and waterproof products.
7. Cleanse your face nightly so your lashes are clean while you sleep.
8. If you can, invest in a silk pillow. They will help your lashes last longer!
9. Do not curl your lashes.
10. Get a lash fill every 2-3 weeks.

How are eyelash extensions applied?


Eyelash extensions are applied individually on each of your natural eyelashes. They are never applied to your skin. Your eyes will be closed the entire time. Clients generally fall asleep and wake up to longer, thicker eyelashes.

What happens when I arrive for my first appointment?


Upon arriving to the studio, Tyler will have you fill out the necessary paperwork before beginning your appointment. This will allow you to express your desired look and ask any questions you have about the extensions. After going over any questions or concerns, you will head into the lash room.

Does the application of eyelash extensions hurt?


No, the process is painless and relaxing. Many clients even take a nap during their appointment. 

How long will my eyelash extensions last?


The eyelash extensions will fall out with your natural eyelashes, so it is recommended for most clients to get a touch-up every 2 to 3 weeks. Our 2-week fill is our most popular option, however, if you still have 50% of your eyelashes remaining at the 3-week point, you can get the Extended Fill. We also have the option to come every week for those who would like to ensure every eyelash is accounted for. If you wait too long to get a fill, your eyelash extensions will fall out and you will need to get a full set.

Can I still wear makeup?


The answer is ABSOLUTELY - as long as the products you are using are not oil based.

Do I need to wear mascara while I have extensions?


No! Wearing mascara can make your extensions fall off easier and faster, so please avoid it. As for eyeliner, please try to use eyelash-safe eyeliner, and please avoid eyelash curlers.

Will the extensions damage my natural eyelashes?


Absolutely not! As long as you do not pick or pull your eyelashes out, you should be fine.

Can I swim, shower, and exercise while having extensions?


Yes. The bonding agent in the adhesive is waterproof, however, please wait at least 12 hours after your appointment before getting them wet. After that time, you can do it all while wearing the extensions. The adhesive will begin to break down over time, so if you find yourself swimming in chlorine often try wearing goggles to help with retention.

If I do not want extensions anymore, how do I get them removed?


The extensions will fall out naturally with your real lashes, so the entire process can take a while to be complete. It is highly recommended to come to the studio and get your extensions removed.Lorem ipsum dolor sit amet, consectetur adipiscing elit?